In Indonesia, digital technology is growing rapidly. Indonesia is in the 15th countries that have potential in digital technology and media growth. Indonesia is also growing around 200% in mobile access continues and long lives mobile Internet between 2014 and 2018. Indonesia has potential being country who has significant acceleration in digital technology adoption. If we take a look at work environment, it considered capable to utilize digital technology in daily lives through employee self-service experience system. Indonesian people have good awareness of digital technology growth. It should be better used optimally in work environment.
Intranet software is software that allows companies to build a private, secure network that can only be accessed by internal employee (Cornerstone, 2017). An intranet serves as the single focal point to access internal and external resources, and enables employees to communicate, collaborate, and share documents and other information (Cornerstone, 2017). A company’s intranet makes it easy to share news and corporate information, align teams, and reinforce culture. The benefit of intranet goes beyond knowledge sharing to improve workforce productivity, employee engagement, and promoting corporate culture.
Here are some prediction things that are going to happen with intranet software in the future:
1. More comfortable with Cloud-based intranets
According to Forbes, $47.7 billion dollars will be spent on Cloud Services in the next year. In the next four years of economic growth that amount is expected to double. Meanwhile according research to Informatica, over 76% of enterprise has some of business strategy that incorporates cloud service into their future plan. From those organizations, 74% are expecting to increase spending by greater than 20%.
2. The need for mobile access continues and long lives mobile Internet.
Mobile Internet is demanding attention of the world’s population. The Internet of things will continue to grow and shape for future. Data from statistachart on the table below, we can predict positive progress with mobile subscriptions in the future.
Figure – Mobile Subscriptions to Outnumber the Worlds Population.
Source: StatistaCharts – Ericsson United Nations, 2016.
3. The war against email continues
From article on fast company (2017), 62% of employee dislikes their job due to communication issues. Enabling communication in the workplace can have a huge impact on employee satisfaction. The average open rate of all internal communication emails sent, including newsletter, bulletins and events is 48%. The average click-through rate of those communications is only 23%. It’s clear that a high percentage of company communications go completely unopened and email is not the best alternative option.
Figure – Percentage Time Spent Checking e-Mail.
Source: Fast Company: Why Your Office Need More Transparency, 2017.
4. Organization move towards transparency
Since benefits of intranet software is positive that any organization can improve employee performance with greater transparency. From article on fast company (2017), Businesses with effective communication are 50% more likely to have lower employee turnover. 72% highly engage employees understand their role and how to contributes to company success. Companies with levels of engagement report 22% higher productivity.
5. Growth of online site administrator’s role.
Since explosion of social sites inside or outside workplace, as well as interaction with end user has led to growth of administrator role. Their job manages groups and other things on a day-to-day operation.
6. Technology keeps driving end user expectations
A massive workplace technology trend of recent years has been consumerization of Information Technology (IT). This situation will continue to drive expectation of intranet software. Employees want to have mobile access, beautiful design, features are user friendly and easy to use, and so on that make evolution end user experience. Ultimately user experience is what really matters.